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Continue ShoppingThis document establishes the terms of use of the online store, the procedure for placing orders, payment and delivery methods, as well as the rights and obligations of the Seller and the Buyer.
By placing an order on the website, the Buyer confirms that they have read, understood, and fully accepted these Terms and Conditions.
The Seller reserves the right to amend or update this document without prior notice. The updated version is permanently available on the website.
The personal data provided by the Buyer is collected and processed exclusively for the purposes of processing orders, delivering products, communicating with the customer, and complying with legal obligations.
The Seller undertakes to ensure the confidentiality and security of personal data and to use it only in accordance with applicable legislation.
Personal data will not be disclosed to third parties, except where required by law or when necessary to fulfil an order, for example to courier services or payment systems.
By using this website, the user agrees to this Privacy Policy.
To ensure the proper functioning of the platform, analyze website traffic, and improve the user experience, the website may use cookies and similar technologies.
The user may disable cookies in their browser settings, but this may affect the operation of certain online store services.
Products are delivered to the areas specified on the website.
The delivery time depends on product availability, the delivery address, and the selected delivery method.
The delivery cost is displayed during checkout or specified in a dedicated section of the website.
In the event of circumstances beyond the Seller’s control, the delivery time may be changed, and the Buyer will be informed as soon as possible.
Products may be returned or exchanged in accordance with the applicable legislation of the Republic of Moldova.
The Buyer has the right to request the return of a product under the conditions and within the time limits established by law, provided that the product’s commercial appearance, properties, and proof of purchase are preserved.
Refunds will be made using the same payment method used for the purchase, unless otherwise provided by applicable legislation.
If a product has manufacturing defects or does not correspond to the order placed, the Buyer may request a replacement or a refund of the product’s value.
For any questions regarding orders, payments, delivery, product returns, or the operation of the online store, Buyers may contact the store representatives using the contact information published in the “Contacts” section of the website.